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Logging In: User Cannot log In
Logging In: User Cannot Log In
|Problem Summary||User is not able to log in to the Unified IS system.|
|Error Message||Not applicable.|
|Possible Cause|| This can happen because of any of the following reasons:
- User is not a member of the CUISLocalUserGroup.
- The environment requires a domain name or machine name at login, that was not specified.
|Recommended Action|| Make sure the user has been added as a member of the CUISLocalUserGroup. For more information, see Adding Unified IC Users section in the Intelligence Center User Guide For Cisco Unified Intelligence Suite 7.5(x).
If the environment requires a domain name or machine name, make sure it is prepended to the user name (AD_NAME\user01). If you are prompted with an ActiveDirectory login prompt, re-enter your Windows login information.
|Associated CDETS #||None|