Live Data gadgets are not refreshed periodically in Cisco Finesse Agent or Supervisor Desktops
Live Data gadgets are not refreshed periodically
|Problem Summary||Live Data gadgets are not refreshed periodically.|
|Possible Cause|| The following are the possible causes:
Contact the support team with the following logs:
a. Enable ICD_RTDM debug and xdebug5, and collect Cisco Unified CCX engine logs.
b. Collect the Unified CCX Cluster View Daemon logs.
c. Collect the Cisco Unified Intelligence Center logs.
d. Open the report using Firefox and collect the Firebug console output.
|Associated CDETS #||N/A|