Licensing: Error Code in Event Viewer: -1
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Licensing: Error Code in Event Viewer: -1
| Problem Summary | Event viewer displays error code(-1) indicating that the system cannot find license file or the license file cannot be opened. |
|---|---|
| Error Message | Not applicable. |
| Possible Cause | The system cannot find the license file or the license file cannot be opened. |
| Recommended Action | 1) Verify that the %CUIS_HOME% environment variable is set.
2) Verify that license.lic exists and is in %CUIS_HOME%/license directory. 3) Verify that the system or IIS has been restarted after it has been configured to allow environment variable to propagate to IIS. |
| Releases | Release 7.5(x) |
| Associated CDETS # | None |
