| Problem Summary
|| A Port group has been created but JTAPI is OOS on one of the nodes
| Error Message
|| JTAPI Sub system is OOS when we look at the "Cisco Unified CCX Engine Service" status on a node.
| Possible Cause
|| IN HA over WAN deployment, ports for a port group have to be separately created for both the nodes. They are not automatically done as in LAN deployment
| Recommended Action
|| For the port group in question, make sure ports are created for both the nodes by selecting the Node individually and updating the CTI Port group configuration page
|| Unified CCX, Release 8.0
| Associated CDETS #
|| The DDTS/CDETS should be visible on Bug Tool Kit. If it not visible, state "None." Do not list internal bugs in this field.