Installation: Incorrectly Configured last MediaSense node on Primary for MediaSense 10.5(1) SU1 and above

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Incorrectly Configured last MediaSense node on Primary for MediaSense 10.5(1) SU1 and later

Problem Summary Incorrectly configured MediaSense IP address on Primary node while adding a last node on MediaSense 10.5(1) SU1 and later.
Error Message Installation failed due to invalid IP address.
Possible Cause An invalid or incorrect IP address was entered when the node was added to the cluster while adding a last node in the cluster.
Recommended Action For last node added incorrectly on Primary MediaSense node, there is no way available in MediaSense Administration to correct the invalid IP address. For Release 10.5(1) SU1 and above, use the following steps to correct an invalid IP address from the last node (secondary or expansion node) in the cluster.

1. Shutdown all MediaSense services on all nodes except 'Database' service using the following process:

   1. Go to MediaSense Serviceability application.
   2. Go to Tools > Control Center - Feature Services.
   3. Stop all services except 'Cisco MediaSense Database Service'.

2. Log in to Platform CLI (as an admin user) on MediaSense Primary box and run the following command to delete the incorrectly entered IP of secondary or expansion node. 

   run sql DELETE FROM ProcessNode WHERE Name="<Invalid IP Address to be removed>"

Note: Either perform step 3 from the Platform CLI or perform steps 4-7 from ROOT access with the help of Cisco TAC support.

3. Run the following command:

  For a 2-node cluster, if you have added secondary node IP incorrectly, then 
      run ora_sql config "DELETE FROM Properties WHERE NodeId=2"
  For a 3-node cluster, if expansion node IP is added incorrectly, then change NodeId to 3 and run the following command:
      run ora_sql config "DELETE FROM Properties WHERE NodeId=3"

4. Login as root user on MediaSense Primary box (with the help of Cisco TAC support).

5. Invoke command "source /opt/cisco/ora/bin/ora_ids.env"

6. Invoke command “su informix” (if not done till now)

7. Invoke command “dbaccess”.

 In dbaccess,
  a. Select “Query Language”->
  b. Click on first entry db_ora_config
  c. For a 2-node cluster, if you have added secondary node IP incorrectly, then run the following command:
         DELETE FROM Properties WHERE NodeId=2;
     For a 3-node cluster, if expansion node IP is added incorrectly, then change NodeId to 3 and run the following command:
         DELETE FROM Properties WHERE NodeId=3;
  d.  Exit from dbaccess.
  

8. Reboot Primary server and other existing nodes of the cluster.

9. Go to MediaSense Administration of the Primary node and add the correct IP address for the node.

10. After adding the node successfully, log in to Platform CLI again and run the "show network cluster" command to check if the IP address is updated correctly. Proceed with installation of the node.


Limitation Works when the last node added in the cluster is installed with an incorrect IP address.
Release Release 10.5(1) SU1
Associated CDETS # None

Rating: 0.0/5 (0 votes cast)

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