Importing the same contact not getting dialed out
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| Problem Summary | Enable Traces for Outbound IVR. |
|---|---|
| Error Message | NA |
| Possible Cause | NA. |
| Recommended Action | Enable SS_OB and IVR_RTDM traces in Cisco Unified CCX Serviceability Administration web interface to enable traces related to Outbound IVR |
| Release | Release 8.5(1) |
| Associated CDETS # | NA |