| Recommended Action
- Use the link: http://cti-jira:8080/browse/JTAPI
- Click on Create: Task Or click on Create Issue and set Project = Cisco JTAPI API Triage and Issue Type = Task. Click Create
Fill in the Summary and Description. Include the SR number in Description for customer escalations
- Set Component = From UCCX. Set the Priority and Version = JTAPI client version where problem is seen.
- Click Create.
- FYI: The mailer to contact JTAPI client team is jtapi-dev (mailer list). But escalations are entertained only when they are escalated through the above procedure.