HRC crashes with invalid TLV error.
|Problem Summary||UCCX HRC craches and fails to come up throws invalid TLV error .|
|Error Message||Invalid TLV Error record|
|Possible Cause||HRC uses Crystal Report Viewer internally. This error is thrown when there is another version of Crystal Report Viewer present on the machine where HRC is being installed.|
|Recommended Action|| Uninstall any Crystal Report Viewer version from the machine before installing UCCX HRC client.
|Associated CDETS #|