General Troubleshooting: Unable to Open Command Prompt Window or Other Applications

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Unable to Open Command Prompt Window or Other Applications

Problem Summary It fails when trying to open a command prompt window, or some other application.
Error Message None.
Possible Cause There are too many Windows threads in use on the system.
Recommended Action If the total number of calls configured in Call Server and VBAdmin is too high, the system can run out if threads.
  • 1. Open the Task Manager on the Call Server.
    2. Click the Processes tab.
    3. Click the View menu.
    4. Click the Select Columns option.
    5. Check the Thread Count box.
    6. Click the Threads heading to sort by decreasing thread count. If the thread count starts approaching 2000, then this is most likely the problem.
    In VBAdmin, the ShowMaxTotalCalls should never exceed 400.
Release Release 7.0(2)
Associated CDETS # None.

Rating: 0.0/5 (0 votes cast)

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