General: Delay in sessionEvent notifications

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Delay in sessionEvent notifications

Problem Summary sessionEvent notifications get delayed.
Error Message
Possible Cause There is some delay in sessionEvent notifications when a client is on a different subnet from that of MediaSense server and is subscribed for event notifications. This could result in API usage failure.
Recommended Action MediaSense client should monitor if the session closure time (derived from the duration and start fields of the JSON data received in an event by client's subscribing application) is in considerable past compared to the time of event reception. It is advised to do such monitoring frequently. If the difference exceeds 2-3 sec, the client should check the routing path between MediaSense servers and the event-target application with a focus on round trip delays. If the delay is excessive, it could result in API usage failures.
Release Release 11.0(1)
Associated CDETS # CSCuu43817

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