Gadgets: Why do i get an "Authentication Failed" error in Packaged CCE gadgets?
Why do i get an "Authentication Failed" error in Packaged CCE gadgets?
|Problem Summary||An "Authentication Failed" error displays in Packaged CCE gadgets.|
|Possible Cause|| The following are the possible causes:
Check the following:
To verify whether collections are associated with value list or not:
1. Log in to the Unified Intelligence Center page and check whether the proxy user "CUIC\agentproxy" is present in the User List (Log in to Unified Intelligence Center > Security > User List).
2. Get the reportdefinitionid of the report, and run the following SQL command from CLI: run sql select authorizationurl from cuic_data:ReportDefinitionTopicsInfo where reportdefinitionid =
- If the above query returns an empty/null authorizationurl, contact the template owner.
3. Perform a manual user sync and check if the error disappers. Else, contact the TAC with server logs and client logs.
|Associated CDETS #||NA|