Finesse Server is out of service

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Finesse Server is out of service

Problem Summary When trying to Install or Upgrade the following message is displayed "Finesse Server is out of service".
Error Message Finesse Server is OUT OF SERVICE
Possible Cause

This could be because, post Finesse fresh install or upgrade from previous versions, the CTI connection has failed and Finesse state has changed to out of service.

Recommended Action

Check if the CTI Server is up and running.

Release Release 11.5(1)
Associated CDETS # None


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