Example Lab Pod Configuration

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Contents

Overview

The lab pod consists of 11 VM servers. The following table lists an example of the servers in the pod and the software loaded on each server.

LabPodTable.png

Lab Diagram

LabDiagram.png

UCCE Routing Scripts

UCCEScripts.png

Cisco Media Blender

CMB is co-located with the MR PG and can be accessed at http://eimPG1A:8080/cmb. Property files in the C:\CiscoMB\servlet\Properties\Blender directory were configured as follows: CMBproperties.png

EIM/WIM Configuration

EIMWIMconfig.png

Example Agent Config

Note that this config may change throughout the scenarios.

BaseAgentConfig.png

Agent Desktops

Students configured their own personal laptops as Agent PCs. CTI OS Agent Desktop must be installed. Agent extensions can be configured as softphones on the Agent PCs, or as hardphones if available.

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