Error encountered when clicking on Email discard button

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Error encountered when clicking on Email discard button

Problem Summary Error encountered when clicking on Email discard button
Error Message The following error message is displayed in the multisession gadget:

Unable to discard customer’s email. Click discard to retry. If the problem persists, please contact your administrator. (UI).

Browser logs show the following string: Operation: undefined Error: undefined processing email with subject 'tomcat down'

Possible Cause Social Miner Tomcat is down.
Recommended Action Restart the Social Miner Tomcat.
Release Release 11.0(1)
Associated CDETS # NA

Rating: 0.0/5 (0 votes cast)

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