| Problem Summary
|| The Domain drop-down list does not populate on the Unified CCE Administration sign in screen, and the user cannot sign in.
| Error Message
|| Could not load the list of domains. Please ensure that active directory is working properly and try again.
| Possible Cause
- Another IIS application is running on the Data Server, using port 8080.
- Login rules are set incorrectly in IIS.
- Request filters are blocking requests for loading gadgets. These requests cannot reach Tomcat.
| Recommended Action
- Make port 8080 available for use by Tomcat.
- Enable anonymous login for the IIS web site with Jakarta.
- Make sure request filters on the IIS web site are not blocking requests to Tomcat.
|| 9.0(1), 10.0(1), 10.5(1), 11.0(1)
| Associated CDETS #