Desktop: Supervisor's list of queues did not get updated

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Desktop: Supervisor's List of Queues Did Not Get Updated

Problem Summary Supervisor's list of queues did not get updated.
Error Message None
Possible Cause This happens when an agent or a supervisor is assigned to a different team and the team change affects the supervisor's list of queues.
Recommended Action Supervisor can sign out and sign in again to see the updated list of queues.
Release Release 9.0(1), Release 9.1(1), Release 10.0(1), Release 10.5(1)
Associated CDETS # None

 

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