Debug JSPs

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All of the below JSPs are available out-of-the-box, but are not officially supported and should be used for troubleshooting purposes only.

Contents

http://eimWeb/system/web/view/platform/debug/ICMIntegratedConnections.jsp

  • Shows the link status of UCCE connections

IntCon.png

  • This differs from the System console (partition 0) which shows process/instance status. In this case, the EAAS process and instance are both running, but the link to UCCE is down.

IntCon2.png

http://eimWeb/system/web/view/platform/debug/listprocessids.jsp

  • Matches CIM processes up with java.exe or javaw.exe in Windows Task Manager

Pid.png


Pid2.png

http://eimWeb/system/web/view/platform/debug/listrmiobjects.jsp

  • Status of Remote Method Invocation (RMI) connections between components

RMI.png

http://eimWeb/system/web/view/platform/debug/listsessions.jsp

  • Session info for all agents logged into a partition, including attached Application Server

Sessions.png

http://eimWeb/system/web/view/platform/debug/du/getconfigdetails.jsp

The main Diagnostic Page provides information on:

  • License Information
  • DSM Services
  • Misc. Application Server
  • Messaging Server
  • Database Server
  • Database Query

Once the diagnostic is run the page is stored in html format on the File Server in the following directory:

  • C:\CIM\eService\web\view\platform\debug\du\
    Diag.png

http://eimApp:9001/system/web/view/platform/common/login/root.jsp?partitionid=1

  • Allows you to bypass the Web Server and log in to the agent console directly through the app server.
  • This is a good troubleshooting step for isolating “Page cannot be displayed” errors.

http://<Application Server>:9001/status/

  • JBoss Tomcat Status for Application Server
  • Allows monitoring of JBoss thread count
  • Also applies to Messaging Server: http://<File Server>:9001/status/

JbossStatus.png

Rating: 5.0/5 (1 vote cast)

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