DB Lookup

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DB Lookup needs to be setup with Host name and not IP Address

Problem Summary The usage of the IP Address instead of Host name can cause a SQL error.
Error Message 10:16:28 ra-dbw Trace: DBError(dbopen): Severity=9, dberr=10004, oserr=5

10:16:28 ra-dbw Trace: dberr(dbopen): Unable to connect: SQL Server is unavailable or does not exist. Access denied.


Possible Cause Use of IP address in DB Lookup Explorer.


Recommended Action Use Host name instead of IP Address.


Release Every ICM Release
Associated CDETS # CSCth33260

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