Courtesy Callback: Courtesy Callback is not offered, when the caller disconnects before the Unified CVP system plays the default Good bye message

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Courtesy Callback: Courtesy Callback is not offered, when the caller disconnects before the Unified CVP system plays the default Good bye message

Problem Summary Courtesy Callback is not offered, when the caller disconnects before Unified CVP system plays the default "Your callback request has been successfully registered, Good Bye" message.
Error Message NA
Possible Cause This is a known intermittent issue in Courtesy Callback scenario.
Recommended Action To get a call back from the system, the caller should not disconnect the call until the Unified CVP system plays the default "Your callback request has been successfully registered, Good Bye" message.
Release Release 8.x, Release 9.0(1), Release 10.0(1)
Associated CDETS # CSCui54951

Rating: 0.0/5 (0 votes cast)

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