Configuring Standalone CUIC in UCCX fails with invalid datasource error

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Configuring Standalone CUIC in UCCX fails with invalid datasource error

Problem Summary Configuring Standalone CUIC in UCCX fails with invalid datasource error.
Error Message UI Error m/s
 Datasource name is invalid.

Sample logs (UI)

 %MADM-ADM_CFG-7-UNK:The datasource  <datasource entered> is not found
 %%MADM-ADM_CFG-7-UNK: Status Message after validating input from StandAloneCuicServlet is DataError

REST Error

 Error Message –Invalid Input
Error data – Invalid datasource name
Error Status – 400 bad request

Sample logs (REST)

 %MADM-UCCX_WEBSERVICES-7-UNK:Error message is Invalid datasource name
Possible Cause The Datasource name entered is either incorrect or does not exist in the Standalone CUIC server.
Recommended Action Login to the CUIC server and verify the Datasource name.
Release Release 11.0(1)
Associated CDETS # None


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