Configuration: Calls using g.722 codec are not recorded
Calls using g.722 codec are not recorded
|Problem Summary||When a call is established between two phones, the call is not recorded by Cisco MediaSense in both Unified CM and CUBE.|
|Error Message||State of the recorded conversation is ERROR.|
Once a call is established between two phones and the g.722 codec is negotiated for that call, then Cisco MediaSense does not support the recording of g.722 calls.
|Recommended Action|| Disable g.722 codec in Unified CM to ensure that these calls are recorded by Cisco MediaSense. |
|Release||Releases 8.5(1) to 8.5(3). g.722 is supported as of release 8.5(4).|
|Associated CDETS #||None.|