Cisco Unity Express Configuration

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Cisco Unity Express Configuration

This topic provides a reference configuration for Cisco Unity Express within a Cisco Unified Communications deployment. The information is based primarily on testing performed during Cisco Unified Communications Release 8.0(2) system testing. This topic does not contain detailed step-by-step procedures; instead, for or detailed information about installing, configuring, and administering Cisco Unity Express, refer to the Cisco Unity Express documentation listed in Related Documentation section.

Reference Configuration

This component was tested as part of the system-wide testing of IP telephony functionality for Cisco Unified Communications Release 8.0(2). For general information about the tested functionality in this system release, see the System Release Notes for IP Telephony: Unified Communications System, Release 8.0(2).

Configuration Details

For details on how Unified Communications Manager was configured to support Cisco Unity Express, see Cisco Unity Express Configuration.

Output of show running configuration on Cisco Unity Express integrated with Cisco Unified Communication Manager:

ABI-SRST3-CUE# sh run

Generating configuration:

clock timezone America/Los_Angeles

hostname ABI-SRST3-CUE

system language preferred "en_US"

ip name-server 10.4.21.99

ntp server 10.4.29.65 prefer

software download server url "ftp://127.0.0.1/ftp" credentials hidden "6u/dKTN/hsEuSAEfw40XlF2eFHnZfyUTSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmP"

log trace local enable

groupname Administrators create

groupname Broadcasters create

groupname Users create

username admin create

username ipma-m1 create

username SRST33000 create

username ipma-m2 create

username SRST33301 create

username administrator create

username ipma-m1 phonenumberE164 "3257520060"

username SRST33000 phonenumberE164 "3257533000"

username ipma-m2 phonenumberE164 "3257520067"

username SRST33301 phonenumberE164 "3257533301"

username ipma-m1 phonenumber "20060"

username SRST33000 phonenumber "33000"

username ipma-m2 phonenumber "20067"

username SRST33301 phonenumber "33301"

groupname Administrators member admin

groupname Administrators member administrator

groupname Administrators privilege ManagePrompts

groupname Administrators privilege broadcast

groupname Administrators privilege local-broadcast

groupname Administrators privilege ManagePublicList

groupname Administrators privilege ViewPrivateList

groupname Administrators privilege vm-imap

groupname Administrators privilege ViewHistoricalReports

groupname Administrators privilege ViewRealTimeReports

groupname Administrators privilege superuser

groupname Broadcasters privilege broadcast

groupname Users privilege vm-imap

restriction msg-notification create

restriction msg-notification min-digits 1

restriction msg-notification max-digits 30

restriction msg-notification dial-string preference 1 pattern * allowed

backup server url "ftp://127.0.0.1/ftp" credentials hidden "EWlTygcMhYmjazXhE/VNXHCkplVV4KjescbDaLa4fl4WLSPFvv1rWUnfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmP"

calendar biz-schedule systemschedule

open day 1 from 00:00 to 24:00

open day 2 from 00:00 to 24:00

open day 3 from 00:00 to 24:00

open day 4 from 00:00 to 24:00

open day 5 from 00:00 to 24:00

open day 6 from 00:00 to 24:00

open day 7 from 00:00 to 24:00

end schedule

ccn application autoattendant aa

description "autoattendant"

enabled

maxsessions 8

script "aa.aef"

parameter "busClosedPrompt" "AABusinessClosed.wav"

parameter "holidayPrompt" "AAHolidayPrompt.wav"

parameter "welcomePrompt" "AAWelcome.wav"

parameter "disconnectAfterMenu" "false"

parameter "dialByFirstName" "false"

parameter "allowExternalTransfers" "false"

parameter "MaxRetry" "3"

parameter "dialByExtnAnytime" "false"

parameter "busOpenPrompt" "AABusinessOpen.wav"

parameter "businessSchedule" "systemschedule"

parameter "dialByExtnAnytimeInputLength" "4"

parameter "operExtn" "0"

end application

ccn application ciscomwiapplication aa

description "ciscomwiapplication"

enabled

maxsessions 8

script "setmwi.aef"

parameter "CallControlGroupID" "0"

parameter "strMWI_OFF_DN" "29098"

parameter "strMWI_ON_DN" "29099"

end application

ccn application msgnotification aa

description "msgnotification"

enabled

maxsessions 8

script "msgnotify.aef"

parameter "logoutUri" "http://localhost/voicemail/vxmlscripts/mbxLogout.jsp"

parameter "DelayBeforeSendDTMF" "1"

end application

ccn application promptmgmt aa

description "promptmgmt"

enabled

maxsessions 1

script "promptmgmt.aef"

end application

ccn application voicemail aa

description "voicemail"

enabled

maxsessions 8

script "voicebrowser.aef"

parameter "logoutUri" "http://localhost/voicemail/vxmlscripts/mbxLogout.jsp"

parameter "uri" "http://localhost/voicemail/vxmlscripts/login.vxml"

end application

ccn engine

end engine

ccn reporting historical

database local

description "ABI-SRST3-CUE"

enabled

end reporting

ccn subsystem jtapi

ctiport 33901 33902 33903 33904

ccm-manager address 10.4.21.13 10.4.21.14

ccm-manager credentials hidden "N5S3pKY8/lEIr0pa1Rc7vcQHCFEjm5807vCQLqeSkC9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmPSd8ZZNgd+Y9J3xlk2B35j0nfGWTYHfmP"

end subsystem

ccn subsystem sip

gateway address "10.4.50.65"

dtmf-relay sip-notify

mwi sip unsolicited

transfer-mode blind

end subsystem

ccn trigger http urlname msgnotifytrg

application "msgnotification"

enabled

maxsessions 2

end trigger

ccn trigger http urlname mwiapp

application "ciscomwiapplication"

enabled

maxsessions 1

end trigger

ccn trigger jtapi phonenumber 33900

application "voicemail"

enabled

locale "en_US"

maxsessions 8

end trigger

ccn trigger jtapi phonenumber 33905

application "autoattendant"

enabled

maxsessions 8

end trigger

ccn trigger sip phonenumber 33900

application "voicemail"

enabled

locale "en_US"

maxsessions 8

end trigger

ccn trigger sip phonenumber 33905

application "autoattendant"

enabled

maxsessions 8

end trigger

security password lockout policy temp-lock

security pin lockout policy temp-lock

service imap

enable

end imap

service voiceview

enable

end voiceview

snmp-server community private RW

snmp-server community public RO

snmp-server host 10.4.21.50 public

voicemail callerid

voicemail default language en_US

voicemail default mailboxsize 3000

voicemail broadcast recording time 300

voicemail default messagesize 240

voicemail notification restriction msg-notification

voicemail mailbox owner "SRST33000" size 3000

end mailbox

voicemail mailbox owner "SRST33301" size 3000

end mailbox

voicemail mailbox owner "ipma-m1" size 3000

description "IPMA-M1 20060 Mailbox"

end mailbox

voicemail mailbox owner "ipma-m2" size 3000

end mailbox

end

Related Documentation

For related information about Cisco Unity Express, see the documents listed in Table.

  • Cisco Unity Express Documentation  
Document URL
General Cisco Unity Express documentation [http://www.cisco.com/en/US/products/sw/voicesw/ps5520/tsd_products_support_series_home.html
Cisco Unity Express Installation and Upgrade Guides [http://www.cisco.com/en/US/products/sw/voicesw/ps5520/prod_installation_guides_list.html
Cisco Unity Express Maintain and Operate Guides [http://www.cisco.com/en/US/products/sw/voicesw/ps5520/prod_maintenance_guides_list.html
Cisco Unity Express 3.2 GUI Administrator Guide [http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_2/administrator/gui/GUIadmin.html
Cisco Unity Express Voice-Mail and Auto-Attendant CLI Administrator Guide [http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_2/administrator/voicemail/vmCLIadmin.html
Cisco Unity Express Interactive Voice Response CLI Administrator Guide [http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_2/administrator/ivr/cueivradmin.html
Cisco Unity Express Command Reference [http://www.cisco.com/en/US/products/sw/voicesw/ps5520/prod_command_reference_list.html
Cisco Unity Express 3.2 Guide to Writing and Editing Scripts [http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel3_2/administrator/script/cuescripteditor.html
Cisco Unity Express End-User Guides [http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_user_guide_list.html
Cisco Unity Express Programming Guides [http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_programming_reference_guides_list.html

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