Cisco Unified MeetingPlace Release 6.1 -- Worksheet 6-1: Prepare

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In this worksheet, AM is the Cisco Unified MeetingPlace account manager, and AC is the Cisco Unified MeetingPlace application consultant.


Timeline Owner Status Notes
Pre-Rollout

1. Decide on an enterprisewide or departmental strategy.

2. If departmental strategy, define key functional departments to use solution:

Information provided by AM

A.

B.

C.

3. What is the pending event? (For example, eliminate long-distance carrier, integrate Outlook into desktop infrastructure.)

Provided by AM

A.

B.

C.

4. Ensure Cisco Unified MeetingPlace phone number is listed in company directory.

AC

5. Customize electronic marketing campaigns.

  • E-mail campaign
  • Voice mail campaign
  • Adobe Flash-based user training modules
  • Newsletter campaign

6. Customize End User Awareness Tools (when necessary) and make ready for distribution.

  • QRC Web
  • QRC Web Scheduling/Attending
  • QRC Outlook
  • QRC Phone
  • New Hire Awareness Kit

7. Create link from corporate intranet to Adobe Flash-based user training modules.

8. Support Staff Readiness.

2 Hours: System Administrator Training

9. Determine dates and times for on-site or remote training classes.

10. If onsite, reserve an appropriately sized meeting or training room with the following requirements:

  • Two phone lines (one should be a polycom or speakerphone)
  • Overhead data display projector (better than individual computers for users)* One computer connected to the LAN with MeetingTime client software installed, and Internet access
  • Outlook/Notes access with executable (if applicable)
1.5 Hours: Delegate, Attendant, and Help Desk Training

11. Determine dates and times for on-site or remote training classes.

12. If on site, reserve an appropriately sized meeting or training room with the following requirements:

  • Two phones (one should be a polycom or speakerphone)
  • Overhead data display projector (not needed if the class is small and every user has a computer connected to the LAN)* One computer connected to the LAN with MeetingTime client software installed, and Internet access
  • Outlook/Notes access with executable (if applicable)

13. Support Structure Response Commitment.

14. FAQs.

15. Design End User Training Strategy.

Train the Trainer Option

  • Meet with corporate trainer.
  • Provide relevant training templates.
  • Provide supplemental materials as required.
  • Customize any links to point to customer's internal training center.
  • Schedule session to train the corporate trainer.

Cisco-Administered Live Training Option

  • Determine dates or times for on-site or remote training classes.
  • If on site, reserve an appropriately sized meeting or training room with the requirements outlined in Worksheet 6-4: Permeate.

Adobe Flash-based user training modules

16. E-mail the link to Adobe Flash-based user training modules to the system administrator for distribution to end users.

17. Alert Human Resources department of the New Hire Awareness Kit.

  • Customize New Hire Awareness Kit with Human Resources department.

18. Incorporate feedback from pilot group into all strategies.

19. Customize Cisco Unified MeetingPlace templates as required (Web, Outlook).


Work with your Cisco Unified MeetingPlace application consultant to complete the worksheets and determine the best tools for your environment.

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