Cisco Unified MeetingPlace Express, Release 2.x -- Exception Codes
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The Cisco Unified MeetingPlace Express system generates exception codes whenever there is an internal problem. There are many exception codes and they are not all documented here. Only the most meaningful codes and those that you can possibly fix are included.
To find these error codes, run the errorlog CLI command.
Table: Exception Codes contains the most frequently seen and important exception codes for the Cisco Unified MeetingPlace Express system.
Note: Some exception codes are listed as a decimal number and others as a hexadecimal number. For clarification, both code numbers are listed.
Table: Table C-1 Exception Codes
| Code (Dec) | Code (Hex) | Severity | Display Text | Comments |
|---|---|---|---|---|
|
131157 |
0x20055 |
MAJOR |
Time has been set backwards. Some resource reservations may be lost. |
The system clock has been set back to at least the previous month since the last time the Cisco Unified MeetingPlace Express application was running. This can result in loss of some resource reservation records.
|
|
131192 |
0x20078 |
MAJOR |
The CS is behind ## seconds. Conf ##, Next Event ##, Time ## |
The conference management software has fallen behind processing conference life cycle events. This can indicate the system is overloaded. It can be a normal result of a system being down for a while. Repeated alarms about a failure to catch up may indicate a software defect.
|
|
131198 |
0x2007E |
INFO |
No ports left to extend meeting. Erc ##,Now ##, Length ##, Ports ## |
The Cisco Unified MeetingPlace Express system was unable to extend a meeting due to lack of available voice ports.
|
|
196686 |
0x3004E |
MINOR |
Too many conference events. Next event = ##, Conf = ##, Max events = ## |
Probably indicates too many people entering or leaving a meeting at the same time, overloading the ability of the Cisco Unified MeetingPlace Express system to queue up entry or exit announcements.
|
|
196848 |
0x300F0 |
MINOR |
Allocation of access ports to units has been fixed. Thank you! |
A "too many access ports" condition (see error message 0x300F1) has been resolved.
|
|
196849 |
0x300F1 |
MINOR |
Too many access ports compared to licenses ##. |
The configured number of voice ports exceeds the number of valid licenses, where ## is the configured value. This may be caused by the license being temporary expired.
|
|
196943 |
0x3014F |
WARN |
FLEXLM: Failed to connect to license server; status = ##. |
The license manager is not running, probably because no valid licenses are installed.
|
|
196944 |
0x30150 |
MINOR |
No conferencing licenses are installed. |
The system has no valid licenses installed for either voice or web conferencing.
|
|
196946 |
0x30152 |
WARN |
Unexpected LDAP response. |
An unexpected response from the LDAP server, possibly indicating an incompatibility between systems.
|
|
196950 |
0x30156 |
MINOR |
Password authentication mechanism failure. |
The password authentication feature is not working.
|
|
196953 |
0x30159 |
MINOR |
Password authentication failure; may need to configure or application restart. |
The password authentication feature is not working.
|
|
196959 |
0x3015F |
INFO |
No voice conferencing licenses are installed. |
The system has a web conferencing license installed but no voice conferencing license.
|
|
458788 |
0x70024 |
MAJOR |
Module timed out on "are you there" query, class=## |
One of the major software modules (identified by the class number) failed to respond to a query from the system integrity manager (SIM). This restarts the system.
|
|
458889 |
0x70089 |
WARN |
Stopping exception log due to flooding. |
The exception logging process stops logging if incoming messages exceed a certain rate. This prevents the logging mechanism from stealing critical resources when the system is overloaded.
|
|
458890 |
0x7008A |
INFO |
Lost ## exception events; logging resumed. |
The exception logging process dropped the indicated number of messages due to overload. Normal logging has now resumed.
|
|
458916 |
0x700A4 |
MAJOR |
System crashed: restarted by the integrity manager. |
Alarm generated as the system comes back up; triggered by a flag set during a reboot initiated by the system integrity manager (SIM).
|
|
1572903 |
0x180027 |
INFO |
CPGS: Too many conference participants; can't create voice file. |
The cumulative number of guest participants in a meeting has exceeded the system's ability to store name recordings for that meeting. The user name is not being recorded. This normally happens only during stress testing.
|
|
1572914 |
0x180032 |
MINOR |
CPGS: No space available for recording |
Start of recording failed due to lack of disk space.
|
|
2097190 |
0x200026 |
WARN |
NMPAgent received late response (class=##, code=##) |
The telephony or scheduling part of the system is running very slow, possibly due to overload.
|
|
2162708 |
0x210014 |
MINOR |
POC: Invalid email address for scheduler (##) |
The meeting scheduler does not have a valid e-mail address; cannot send e-mail to that user. ## is the unique user ID of the scheduler.
|
|
2162710 |
0x210016 |
WARN |
POC: E-mail not sent. Client is not authenticated. |
E-mail rejected by e-mail exchanger due to authentication failure. Likely an SMTP configuration problem.
|
|
2162712 |
0x210018 |
WARN |
POC: E-mail not sent. SMTP servers are unavailable. |
Failed to connect to an SMTP e-mail exchanger. The exchanger may be down or there may be a problem with the SMTP configuration.
|
|
2162713 |
0x210019 |
WARN |
POC: E-mail not sent. Address format is invalid. |
The e-mail address of a recipient was rejected due to an invalid format.
|
|
2162714 |
0x21001A |
WARN |
POC: SMTP server failed to deliver e-mails due to unknown recipient. |
The SMTP e-mail exchanger rejected the e-mail address of a recipient as unknown.
|
|
2260993 |
0x228001 |
MINOR |
Connection to web conferencing service restored. |
Successfully reconnected to the web conferencing server.
|
|
2260994 |
0x228002 |
MINOR |
Error connecting to web conferencing service. Trying again... |
Trying to reconnect to the web conferencing server.
|
|
2260995 |
0x228003 |
MINOR |
Lost connection to web conferencing service. Trying again... |
Trying to reconnect to the web conferencing server.
|
