Cisco Unified MeetingPlace, Release 7.1 -- Misconfigured Ethernet Ports

Main page: Cisco Unified MeetingPlace, Release 7.1

Problem: An Ethernet port is misconfigured. Symptoms include the following:

Lost audio or video on a call
Dropped calls
Intermittent or no response to ping
On an Audio Blade or Video Blade, intermittent failure to log in using Telnet or web interface
On the Application Server, intermittent failure to access the command line using SSH, or the administration web interface
The following alarms:
180825 MCU blade is DOWN
180826 EMP blade is DOWN
180812 System has no audio capacity
180813 System has no video capacity
180810 System audio capacity is N ports; licensed for N
180811 System video capacity is N ports; licensed for N

Solution: Change the address settings by following the procedure in the "How to View Address Settings for the Media Server" module in the Cisco Unified MeetingPlace Release 7.1 Configuration Guide at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/products_installation_and_configuration_guides_list.html.

Solution: Use the modifyTargetDevice command on the console of the blade to change the connection settings to match with that of the switch. See the "Setting Initial Values for the Media Server" module in the Cisco Unified MeetingPlace Release 7.1 Configuration Guide at http://www.cisco.com/en/US/products/sw/ps5664/ps5669/products_installation_and_configuration_guides_list.html for information about using this command.

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