Cisco Unified MeetingPlace, Release 7.1 -- Media Server Password Recovery

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Main page: Cisco Unified MeetingPlace, Release 7.1

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Follow this procedure to reset the password on the Audio and/or Video Blades on the 3545 Media Server:


  1. Connect your computer directly to the serial port of the blade via a null modem cable.
  2. Select Enter to display the -> prompt.
    If the -> prompt does not appear, select Ctrl-X to reboot the blade.
  3. From the -> prompt enter:
    -> modifyTargetDevice
    NOTE: This is case sensitive and all one word.
  4. At the main menu, enter P to change the password.
  5. Enter the user name for the administrator.
  6. Enter a new password for the administrator.
  7. At the main menu, select Q to quit and reboot the blade.


The following is an example output of the password reset process:

-> modifyTargetDevice

Board security level changing to [0 low]:
Set icmpRequestBlock to 0

Setting security level from nvRam [0 low].
NVGetLoginUser OK

Main menu
N: Configure default network port values
P: Change the configuration software password
S: Configure network security level
M: Change Media Controller (MCU\GW) IP address
R: Enable/Disable RS232 Console 
A: Advanced configuration menu
Q: Quit 

Select: 0xe9d4810 (tShell): P

Enter user name: admin

Enter new password: NVSetLoginUser OK
Deleting old user admin password xxxxxxxx

Main menu
N: Configure default network port values
P: Change the configuration software password
S: Configure network security level
M: Change Media Controller (MCU\GW) IP address
R: Enable/Disable RS232 Console 
A: Advanced configuration menu
Q: Quit

Select: Q
Boot parameters are motfcc(0,0)rvhost: e=10.0.1.21:ffffff00 g=10.0.1.1

Calling reboot(BOOT_CLEAR)

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