Cisco Unified MeetingPlace, Release 7.0 -- Restoring the Cisco Unified MeetingPlace Web Server After Boot Failure

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Information in the Cisco Unified MeetingPlace Web Conferencing SQL database is replicated from the Cisco Unified MeetingPlace Application Server. As changes occur in the Application Server database, the SQL database is updated in real-time.


Each time the Web Server boots up, it compares the Application Server hostname that it has stored in the SQL database with that configured in the Gateway SIM. If the hostnames match, any changes that occur in the Application Server database are replicated to the SQL database in real-time.


If the hostnames do not match, Cisco Unified MeetingPlace Web Conferencing will consider the Application Server to have changed and fail to boot up.


Note: The hostname in the Cisco Unified MeetingPlace Web Conferencing SQL database is the value you entered when you installed the web conferencing application.


Contents

Before You Begin

Complete this procedure if you cannot start the Cisco Unified MeetingPlace Web Server because you changed the value of the hostname in the Gateway SIM.


Restrictions

This procedure is strictly limited to the situation where the database on the Cisco Unified MeetingPlace Application Server is the same as the database on the Cisco Unified MeetingPlace Web Server.


Caution! Misuse of this procedure in any other situations will cause database corruption and subsequent Cisco Unified MeetingPlace Web Conferencing functional failures.


Procedure
  1. Stop the Cisco Unified MeetingPlace Web Conferencing service.
  2. Verify that all web conferencing services are shutdown, including the IIS Admin Service and WWW Publishing Service.
  3. Open Enterprise Manager and navigate to the \Databases folder.
  4. Select and expand the MPWEB database.
  5. Select Tables from the left pane.
  6. Right-click System in the right pane.
  7. Select Open Table > Return All Rows.
  8. Change the value in the HostName column to the desired value.
  9. Start the Cisco Unified MeetingPlace Web Conferencing service or reboot the server.


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