Cisco Unified MeetingPlace, Release 7.0 -- How to Resolve Problems When Finding a Meeting

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Main page: Cisco Unified MeetingPlace, Release 7.0

Up one level: Troubleshooting

Template Cannot Be Found

Problem: You see the following error message: Template cannot be found.

Solution: Verify that the template file specified in the error message or error page exists in the <drive>:\Program Files\Cisco Systems\MPWeb\Template directory.

  • If the template does exist, make sure that the directory permissions allow Cisco Unified MeetingPlace Web Conferencing to access the template files, that is, set the Everyone group with full access permissions and then restrict who is a member of that group.
  • If the templates are not in the \Template directory, re-install the template files.

Caution! If a reinstall is run, any customized files that are not read-only are overwritten.

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