Cisco Unified MeetingPlace, Release 7.0 -- How to Monitor an In-Session Meeting

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Main page: Cisco Unified MeetingPlace, Release 7.0

Up one level: Using MeetingPlace Conference Manager


Note: To use the MeetingPlace Conference Manager, you must have either System Manager or Attendant privileges.

Caution!! To avoid system issues, we recommend that you limit the usage of concurrent Conference Manager sessions.


The Meetings window allows you to monitor meetings in real time, as well as perform various actions related to that meeting. You can monitor several meetings at once. Each meeting is revealed in tab view.


Contents

Finding a Summary of an In-Session Meeting

Each meeting details page includes meeting summary information including the name of the scheduler, the start time, whether a password is required and so on. Complete this procedure to locate the summary information for a meeting.


Procedure
  1. From the Search For Meeting page, click the meeting that you want to view.
  2. Click Monitor Meeting.
    A Meetings window displays with the selected meeting in tab view.
  3. Look at the right pane of the Meetings window.
  4. If it is not already displayed, click the Meeting Summary tab.


Troubleshooting Tips

If you are logged in to multiple servers, you can navigate between them by choosing the server from the Server drop-down list on the main page.


Going to the Meeting Page on the Cisco Unified MeetingPlace Web Server

Before You Begin

Make sure that you first set the correct URL for the Web Server on the Application Server. See Configuring Click-to-Attend Links.


Procedure
  1. From the Search For Meeting page, click the meeting that you want to view.
  2. Click Go to Meeting Page.


Adding an Invited User to an In-Session Meeting

Complete this procedure to dial out to users who are already in the web meeting so that they can participate in the audio or video meeting.


Procedure
  1. From the Search For Meeting page, click the meeting that you want to view.
  2. Click Monitor Meeting.
    A Meetings window displays with the selected meeting in tab view.
  3. Select one invitee from the invitees table in the left pane.
  4. Right-click the selected invitee to open the context menu.
  5. Click Outdial invitee.
  6. (Optional) Enter the phone number of the invitee.
  7. Click Outdial.


Adding a Profiled User to an In-Session Meeting

The Add Participant tab allows you to quickly add profiled users to a meeting that is currently in-session by calling out to their phones.You can either search for profiled users or enter a phone number if the user does not have a phone number stored as part of their profile.


Procedure
  1. From the Search For Meeting page, click the meeting that you want to view.
  2. Click Monitor Meeting.
    A Meetings window displays with the selected meeting in tab view.
  3. Look at the right pane of the Meetings window.
  4. If it is not already displayed, click the Add Participant tab.
  5. Enter one or more search parameters.
  6. Click Search.
    Search results are displayed in a list.
  7. Add the user to the meeting by doing one of the following:
    • Drag and drop the user in to the Main Room in the left pane or
    • Enter a phone number for the user and click Outdial.
    The system calls the user so that the user can join the meeting.


Adding a Guest User to an In-Session Meeting

The Add Participant tab allows you to quickly add guest users to a meeting that is currently in-session by calling out to their phones.


Procedure
  1. From the Search For Meeting page, click the meeting that you want to view.
  2. Click Monitor Meeting.
    A Meetings window displays with the selected meeting in tab view.
  3. Look at the right pane of the Meetings window.
  4. If it is not already displayed, click the Add Participant tab.
  5. Click Guest in the lower-right part of the screen.
  6. Enter the name of the guest user for User ID.
  7. Enter the phone number of the guest user.
  8. Click Outdial.


Controlling a Meeting In-Session

While a meeting is in-session, you can control meeting behavior such as locking or unlocking the meeting, starting or stopping recording. You can also end the meeting.


Before you Begin
  • All of the buttons mentioned in this procedure are located on the bottom of the Meetings window.


Procedure
To Do This

Start recording the meeting.

Click Start Recording.

Stop recording the meeting.

Click Stop Recording. This button only displays if you are currently recording the meeting.

Lock the meeting.

Click Lock Meeting. This prevents new participants from joining the meeting.

Unlock the meeting.

Click Unlock Meeting. This button only displays if the meeting is currently locked.

Enable participants to ask questions during lecture-style meetings.

Click Enable Q&A.

Give all users in a lecture-style meeting the permission to speak and ask questions in the meeting.

Click Open Floor.

Remove all users from the speaking area during a lecture-style meeting.

Click Close Floor.

Stop the question and answer session.

Click Disable Q&A. This button only displays if a question and answer session is currently in progress.

End the meeting.

Click End Meeting. This closes all components of the meeting: audio, video, and web.



Troubleshooting Tips

If you are logged in to multiple servers, you can navigate between them by choosing the server from the Server drop-down list on the main page.


Muting Participants During a Meeting

You can choose to mute one or a number of participants during a meeting so that sound cannot be heard from their phone or video endpoints.


Before You Begin
  • This procedure assumes that you are viewing the meeting details page for the meeting that you are monitoring.
  • Keep the following tips in mind:
    • Sort the list of participants by clicking the Participant column.
    • To choose multiple participants, press the Ctrl key as you click on the names. To choose a contiguous group of participants, click the first name, press the Shift key, then click the last name to automatically choose all of the participants in between.
    • You can also modify participant abilities by right-clicking on the participant name.
    • Users can mute themselves by pressing #5 on their phones.


Procedure
  1. Click the name of the participant that you want to affect.
  2. Do one of the following:


To Do This

Mute a participant.

Click Mute.

Unmute a participant.

Click More > Unmute.

Mute most participants.

Click More > Mute All Except Selected.



Changing the Status of a Participant During a Meeting

Complete this procedure to rename participants during a meeting, change their speaking status, or remove them from the meeting.


Before You Begin
  • This procedure assumes that you are viewing the meeting details page for the meeting that you are monitoring.
  • Keep the following tips in mind:
    • Sort the list of participants by clicking the Participant column.
    • You can also modify participant abilities by right-clicking on the participant name.


Procedure
  1. Click the name of the participant that you want to affect.
  2. Complete one of the following:


To Do This

Rename a participant.

Enter a new name in the Rename field then click Rename.

Remove a participant from the meeting.

Click More > Eject.


Confirm the action when prompted by clicking Yes.

Note: Due to a product limitation, participants who leave a Cisco WebEx web meeting still appear in the participant list.

Change the speaking status of the participant.

Click More > Change ability then choose the new speaking status that you want to assign.

  • Speaker plus-A user with permanent speaking privileges. During lecture-style meetings this user does not have to be on "the floor" in order to speak. Moderators are usually assigned as Speaker plus.
  • Muted speaker plus-A user with permanent speaking privileges who has been muted.
  • Speaker-A user with standard speaking privileges. During lecture-style meetings this user can only speak when on "the floor".
  • Muted speaker-A speaker who is muted.
  • Listener-A user with no speaking privileges. During lecture-style meetings this user is granted speaking abilities when on "the floor"



Related Topics


Moving Participants During a Meeting

Complete this procedure to move participants from the waiting room to the main room or to a breakout room and back during a meeting. You can see which participants are in which room by clicking the room number in the Meetings window.


The room number displays as M for Main room, W for Waiting room, and 1-9 for each breakout room.


Tip: Sort the list of participants by clicking the Participant column. You can also move selected participants among rooms by dragging and dropping them to their destination rooms. A destination room must be visible in the Meetings window before you can use the drag and drop feature.


Before You Begin
  • This procedure assumes that you are viewing the meeting details page for the meeting that you are monitoring.
  • Keep the following tips in mind:
    • Sort the list of participants by clicking the Participant column.
    • To choose multiple participants, press the Ctrl key as you click on the names. To choose a contiguous group of participants, click the first name, press the Shift key, then click the last name to automatically choose all of the participants in between.
    • You can also modify participant abilities by right-clicking on the participant name.
    • Users can move themselves to a breakout room by pressing #1 on their phones followed by the number of their breakout room.


Procedure
  1. Click the name of the participant that you want to affect.
  2. Complete one of the following:


To Do This

Move a participant to a breakout session.

Click More > Move to room then choose the breakout room.

Return a participant to the main meeting.

Click More > Move to room > Main Room.

Move all participants of Listener ability from the main room to the waiting room.

Click More > Move to WR.

Move all participant of Listener ability from the waiting room to the main meeting.

Click More > Move from WR.



Finding a Participant in the Participant List

Before you Begin

This procedure assumes that you are viewing the meeting details page for the meeting that you are monitoring.

Note: Participants who leave a Cisco WebEx meeting still appear in the Participant list.


Procedure
If Do This

You know the name of the participant you are looking for.

Enter part of the name in the "Name begins with" field.

You do not know the name of the participant you are looking for.

Sort the Participant column by clicking the column heading then scroll through the list.



Viewing an Event Log for a Meeting

You can view a log of events that are taking place during a meeting. Examples of meeting events are when a user joins, leaves, or is renamed, when a meeting recording is started or stopped, and when the floor is opened or closed.


As an attendant, you can save the events log locally to your file system.


Before You Begin

This procedure assumes that you are viewing the meeting details page for the meeting that you are monitoring.


Procedure
To Do This

View the event log.

Click the Event Log tab.

Erase the list of logged events.

Click Clear Log.

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