Cisco Unified MeetingPlace, Release 7.0 -- How to Convert Cisco Unified MeetingPlace Voice Files to Windows Media Format

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Complete the following procedures in the order shown to configure Cisco Unified MeetingPlace to convert audio files to Windows Media format.


Note: See Recording Size for an estimate of how much disk space you will need for this type of audio file. You should always make sure that you have enough disk space available to support all of your recordings and attachments.



Contents

Installing Windows Media Server for Cisco Unified MeetingPlace

Web Conferencing supports Windows Media Server to stream audio recording playbacks. The installer file for this component is installed as part of the Cisco MCS OS. Complete this procedure to locate and install Windows Media Server.


Note: Make sure that Windows Media Server is configured to use a port other than port 80 so that it does not interfere with Cisco Unified MeetingPlace Web Conferencing in IIS.


Before You Begin

See Cisco IP Telephony Operating System, SQL Server, Security Updates, at http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_device_support_tables_list.html, for operation system updates.


Procedure
  1. Select Administrative Tools > Services from your Windows Control Panel.
  2. Set the NT LM Security Support Provider to startup manually.
    1. Scroll down to NT LM Security Support Provider.
    2. Right-click and select Properties.
    3. Select Manual as the Startup Type.
    4. Click Apply.
    5. Click Start.
    6. Close the Properties window.
  3. Install the WMS.cab file.
    1. Go to Start > Control Panel > Add or Remove Programs, and click Add/Remove Windows Components.
    2. In the Windows Components Wizard, check Windows Media Services, and click Details.
    3. Make sure that Windows Media Services and Windows Media Services snap-in are checked.
    4. Click OK to close the Window Media Services window, then click Next.
    5. When it asks for the Windows 2003 CD click OK.
    6. Enter C:\Utils\WMS in the "Copy files from" field.
    7. Click OK.
    8. Click Finish.
  4. Set the user authentication in Windows Media Server to that of the admin user.
    1. Select Start > Programs > Administrative Services > Windows Media Services.
    2. Click the name of the server that you want to configure in the left pane.
    3. Click the Properties tab in the right pane.
    4. Click Authentication in the Category window.
    5. Double-click WMS Anonymous User Authentication.
    6. Change the User ID and Password to that of the admin user.
    7. Click OK.
    8. Right-click WMS Anonymous User Authentication, and click Enable.
  5. Setup WMS HTTP Server Control Protocol.
    1. Go to Start > Programs > Administrative Tools > Windows Media Services.
    2. In the Windows Media Services console, highlight your server, then click the Properties tab in the right-hand panel.
    3. In the Category section, click Control protocol (if it does not appear, check Show all plug-in categories).
    4. In the right-hand panel, right-click WMS HTTP Server Control Protocol and select Properties.
    5. Change Use other port (1-65535): to 8082.
      The default port (80) conflicts with the Cisco Unified MeetingPlace Web Conferencing application in Internet Information Services [IIS]).
    6. Click OK.
    7. Right-click WMS HTTP Server Control Protocol and select Enable.
    8. In the left-hand panel, expand Publishing Points and select <Default> (on-demand).
    9. Click Action from the top menu and select Allow New Connections.
  6. Go to Start > Administrative Tools > Computer Management.
  7. Expand Services and Applications, then click Services.
  8. Restart the Windows Media Service.


Related Topics
  • How to Convert Cisco Unified MeetingPlace Voice Files to Windows Media Format


What to Do Next

Proceed to Converting Cisco Unified MeetingPlace Voice Files to Windows Media Format.




Configuring Windows Media Server Before Using It For the First Time

The Windows Media Server must be configured before you can start using it because by default, all users are considered guests. Guests, however, cannot perform many functions on the Cisco MCS platform. You must be a member of the WebUsers group to perform the functions described below.


Follow this procedure to remove the Windows Media Services Guest Account from the Guests group and add it to the WebUsers group. This is the group to which the IIS Anonymous User Account belongs and this group is not as restrictive as the Guests group.


Procedure
  1. If the Windows Media Service is running, stop it.
  2. Go to Start > Settings > Control Panel.
  3. Double-click Administrative Tools.
  4. Double-click Computer Management.
  5. Click Local Users and Groups from the left panel.
  6. Double click Users from the right pane.
  7. Highlight the user called WMUS_<MACHINE_NAME>, where <MACHINE_NAME> is the name of your computer.
  8. Right-click and select Properties.
  9. Click the Member Of tab.
  10. Highlight Guests.
  11. Click Remove.
  12. Click Apply.
  13. Click Add.
  14. Click Advanced.
  15. Click Find Now.
  16. Highlight the name of the user.
  17. Click OK twice.
  18. Click Apply.
  19. Check the box to enable "WMS Anonymous User Authentication plug-in" from Windows Media Services.


Troubleshooting Tips

For more information about troubleshooting the Windows Media Server when used with Cisco Unified MeetingPlace, see the following tech note: http://www.cisco.com/warp/public/788/AVVID/mpweb_server_instl_mpconfig.pdf



Converting Cisco Unified MeetingPlace Voice Files to Windows Media Format

Web Conferencing is bundled with the Windows Media Encoder, which converts audio files to WMA format by default. To listen to such recordings, users must have a player on their desktops that plays WMA files, such as Windows Media Player. Complete this procedure to configure Cisco Unified MeetingPlace to convert files to WMA format.


Before You Begin

Make sure that you have Windows Media Server installed and configured on your Cisco MCS server. See Installing Windows Media Server for Cisco Unified MeetingPlace.


Restrictions

We do not recommend storing WMA files separately from the main storage location for meeting attachments. The automated purging mechanism cannot operate on separately-stored files.


Procedure
  1. Create a MPWeb\Meetings folder under <drive>:\wmpub\WMRoot.
  2. Sign in to the end-user web interface.
  3. Click Admin.
  4. Click Audio Conversion.
  5. Select Yes for Convert to Windows Media Format.
  6. Complete one of the following for Use Windows Media Server:
    • Select Yes if you want to listen to your recordings by using streaming technology.
    • Select No if you want to download and listen to your recordings offline or by using HTTP.
  7. Enter the Windows Media Server hostname or IP address.
    Note: This Windows Media Server can be installed locally or remotely.
  8. Enter <drive>:\wmpub\WMRoot for Windows Media Server Path.
  9. (Optional) Enter the name of your Windows Media encoder conversion profile for Windows Media Server Conversion Profile.
    This forces Cisco Unified MeetingPlace to use your Windows Media encoder conversion profile during audio conversion.
    You may wish to enter a higher bitrate encoder profile for Windows Media Server Conversion Profile:
  10. Click Submit.
Related Topics



Configuring Windows Media Server to Stream Audio Recording Playbacks

Procedure
  1. Select Administrative Tools > Services from your Windows Control Panel.
  2. Complete the following from the Services window:
    1. Scroll down to NT LM Security Support Provider.
    2. Right-click and select Properties.
  3. Complete the following from the Properties window:
    1. Select Manual as the Startup Type.
    2. Click Apply.
    3. Click Start.
    4. Close the Properties window.
  4. Select Add/Remove Programs from your Windows Control Panel.
  5. Scroll down and click Windows Media Services.
    The Windows Components Wizard displays.
    1. Select Remote Administration Mode for Terminal Services Setup.
    2. Click Next.
    3. Click OK on the Insert Disk window to point to the location of your Windows Media Services files.
    4. Click Browse from the Files Needed window.
    5. Navigate to C:\Utils\WMS\WMS.cab.
    6. Click OK to install this file.

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