Cisco Unified MeetingPlace, Release 7.0 -- Configuring Shared Storage

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Main page: Cisco Unified MeetingPlace, Release 7.0

Up one level: Configuration

By default, the Cisco Unified MeetingPlace Web Server stores all recordings and attachments for meetings held on the server in a content folder on the local disk. We recommend that you change the storage configuration to copy content to a shared external backup location (such as a shared network drive on a dedicated storage server, a network-attached storage device, or a storage area network).

When you configure shared storage for a Web Server or for a cluster of servers, content is copied to the primary external storage device and pulled to the local content folder on each Web Server in the cluster as needed. You can specify a Content Cache Size that determines the percentage of disk space that is taken up by the local content folder before old content is automatically purged to make room for new content. This configuration frees resources on the local server, which is especially helpful in a large cluster of Web Servers.

Complete the following procedure to configure shared storage.


  • Due to a Windows security restriction, you cannot move or copy files from the shared storage to the local storage when the Cisco Unified MeetingPlace Web Conferencing service is running under the LocalSystem account.
  • When moving from one shared location to another, the Windows account that is configured to access the shared storage MUST have write access to both the old and new locations. If it does not, the old content will not be copied from the old location to the new location.

  1. Sign in to the end-user web interface.
  2. Click Admin.
  3. Click Shared Storage.
  4. Select On for Enabled.
  5. Locate the Shared Storage Path field.
  6. Enter the network-accessible path to the storage directory, for example, \\storesrvr\C$\Web_data\MPWeb.
    • If you have a security concern with using the far end shared storage admin credentials due to the C$, set up a unique user account that has administrator privileges on the Web Server so that it can access the shared folder with the proper credentials and run the MeetingPlace services. For example, \\storesrvr\MeetingPlace\Web_data\MPWeb where the credentials allow access to the MeetingPlace folder.
    Note: If you ever need to change the location of the shared remote storage, update the credentials for both the remote storage and the local storage since both will require simultaneous access. If both storage locations do not share the same credentials, the destination storage location will not contain the updated attachments and recordings and users will not be able to access them from the Cisco Unified MeetingPlace web site.
  7. Locate the Content Cache Size field.
  8. Enter a value between 0 and 100 for the percentage of total disk space to use to cache content on the local server.
  9. In the applicable fields, enter a domain, username, and password for a Windows account that will be used to access the directory that you configured in Step 6. If the account is a local account, enter the computer name in the Domain field. The Windows password cannot contain the characters < or >.
    • All Cisco Unified MeetingPlace Web Conferencing services will be reconfigured to "Log On As" the account that you select in this step.
    • If improper credentials are used, users may see an "Error: Access is denied" message when they attempt to access a recording or attachment from the Cisco Unified MeetingPlace Web Server.
  10. Re-enter the password in the Confirm Password field.
  11. Click Save Changes.
  12. Click Reboot Server to put the changes into effect.
    Note: It may take several hours for the Cisco Unified MeetingPlace Web Conferencing services to come back up. They cannot start again until all the files in the C:\Program Files\Cisco Systems\MPWeb\Meetings and C:\Program Files\Cisco Systems\MPWeb\WebConf\content\7 folders are transferred to the shared storage device. These folders can possibly contain more than 20 GB of data each, so the downtime can be significant.
  13. Click OK to confirm the reboot.
    The server shuts down and restarts.
Related Topics

For information about load-balancing, see Installing Cisco Unified MeetingPlace Web Conferencing in a Load-Balancing Configuration.

What to Do Next

If this server is part of a load-balancing cluster, make sure that you restart the Cisco Unified MeetingPlace Web Conferencing service on the other Web Servers in the cluster. Make sure that there are no meetings going on in the system when you perform the reboot.

NOTE: When you restart the Web Server, all manual changes made to the registry are lost.

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