Cisco Unified MeetingPlace, Release 7.0 -- Accessing Cisco Unified MeetingPlace Web Conferencing When Locked-Out Due to Incorrect User Authentication Setup

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If you configure Web Conferencing to use anything other than the MeetingPlace native login form for user authentication, you may not be able to log in to Cisco Unified MeetingPlace through the web due to incomplete user authentication configuration. For example, you configured LDAP, then MeetingPlace user authentication, but failed to enter a valid LDAP hostname or to ensure that the LDAP user IDs existed in MeetingPlace. In such circumstances, you are unable to log into Web Conferencing to correct your configuration errors.


To restore access to the web conferencing application, you can do one of the following:

  • Log on to the Cisco Unified MeetingPlace Web Server, open a web browser, and browse to http://localhost:8002. You will be logged in as the technician and can access the admin pages to fix the problem.
  • Edit the SQL database and reset the mode to MeetingPlace native login form.


The following procedure describes how to update the Cisco Unified MeetingPlace web conferencing user authentication mode in SQL Server.


Procedure
  1. Open a DOS command window.
  2. Log in to the SQL server by entering C:\osql -U <userid> -P <password>, replacing <userid> and <password> with the appropriate value.
  3. Specify that you want to access the MPWEB database.
    1. Enter use mpweb.
    2. Enter go.
  4. Enter Update web set AuthMode = 1.
  5. Enter Update web set AuthLoginMode = 1.
  6. Enter go.
    The following tables provide mode definitions as a reference.


AUTHMODE Command Value

#define SQLCONFIG_AUTHMODE_NONE

0

#define SQLCONFIG_AUTHMODE_MP

1

#define SQLCONFIG_AUTHMODE_LDAP

2

#define SQLCONFIG_AUTHMODE_LDAPMP

3

#define SQLCONFIG_AUTHMODE_TRUSTEXT

4

#define SQLCONFIG_AUTHMODE_BASIC_DOMAIN

5

#define SQLCONFIG_AUTHMODE_WIA

6



AUTHMODE Command Value

#define SQLCONFIG_AUTHLOGINMODE_NONE

0

#define SQLCONFIG_AUTHLOGINMODE_WEB

1

#define SQLCONFIG_AUTHLOGINMODE_HTTP

2

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