Cisco Unified MeetingPlace, Release 7.0 -- "MCU blade is DOWN" Alarm

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Main page: Cisco Unified MeetingPlace, Release 7.0

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Problem: If an MCU blade (for example, blade ABC) goes down, the system generates an “MCU blade is DOWN:<ABC_IP_Address>” alarm with the blade’s IP address.

Solution: Clear this alarm. Sign in to the CLI of the Application Server and enter alarm. Note the reference number (REFNO) for the “MCU blade is DOWN:<ABC_IP_Address>” alarm and enter clearalarm <REFNO>. Alternately, you can clear all alarms by entering clearalarm all.

  • If, after running clearalarm, another MCU blade (blade XYZ) goes down, then you will see a new alarm, “MCU blade is down:<XYZ_IP_Address>.
  • If, however, another blade (for example, blade XYZ) goes down while there is an existing “MCU blade is DOWN:<ABC_IP_Address>” alarm, then you will see the “MCU blade is DOWN:<ABC_IP_Address>” alarm incremented by one. You will not see a new, separate alarm, for the XYZ blade.
    If this happens, enter viewexlog | grep 180825. This command returns a listing of the “MCU blade is DOWN” alarms with the timestamps and the IP addresses.
    $[mpxadmin@server ~]$ viewexlog | grep 180825
    02/08 11:39:18.76 MIN 0x180825 MCU blade is DOWN: <IP_Address>
    02/08 11:33:13.58 MIN 0x180825 MCU blade is DOWN: <IP_Address>
    02/07 17:37:02.58 MIN 0x180825 MCU blade is DOWN: <IP_Address>
    [mpxadmin@server ~]$
    This command is useful if the alarm is recent and the events in viewexlog have not been overwritten (by newer events).

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