Cisco Unified MeetingPlace, Release 6.x -- Web Conferencing Server Connection Problems

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Cisco Unified MeetingPlace, Release 6.x > Web Conferencing > Installing and Upgrading >

Troubleshooting the Web Conferencing Installation



The web server must be able to connect to itself by using the hostname you configured on the Web Server administrative page. This is also the hostname used by end users to connect to this web server.


Connection problems are most likely caused by firewall-related configurations.


The following procedure uses hostname.domain.com as an example. Replace hostname.domain.com with your web server's actual FQDN.

To Resolve HTTP Connection Problems
  1. From the web server, use a web browser to connect to http://hostname.domain.com .
  2. If you receive an error message, add the following line to the C:\WINNT\System32\drivers\etc\hosts file:
    127.0.0.1 hostname.domain.com
  3. Try to connect to http://hostname.domain.com again.

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