Cisco Unified MeetingPlace, Release 6.x -- Problems with Collaborating During Web Conferencing

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Cisco Unified MeetingPlace, Release 6.x > Web Conferencing > Configuring > Troubleshooting



When the host of the web conference opens a document for collaboration, but the other participants are unable to take control, it can be due to the following:

  • The participant who has control of the document has not clicked the Release Control button. Sometimes, this is required before another user can collaborate.
  • The user does not have the appropriate meeting console permissions to collaborate. Only those with Presenter permissions can take control of any document being shared by the host.

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