Cisco Unified MeetingPlace, Release 7.0 -- Configuring Operator Assistance

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Main page: Cisco Unified MeetingPlace, Release 7.0

Up one level: Configuration

Cisco Unified MeetingPlace can be configured to forward calls to the help desk Attendant in the following situations:

• A caller dials 0 for operator assistance.

• A caller does not enter a number at a voice prompt.

Procedure

1. Log in to the Administration Center.
2. Click System Configuration > Usage Configuration.
3. Configure the following fields:
   • Dial attendant on timeout-Set this field to Yes.
   • Attendant phone-Enter the help desk or attendant phone number.
4. Click Save.

Related Topics

• Table: Field Reference: Usage Configuration Page

• Configuring Call Control for Cisco Unified MeetingPlace