Cisco Unified IP Phones: RT Pro Phone 99xx Series Limitation
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| Problem Summary | RT Pro Phone 99xx Series limitation |
| Error Message | IP Phone Agent (IPPA) Issue for RT Pro phones
Exit/Close soft key (invoking services) does not work even with the latest phone load. |
| Possible Cause | None |
| Recommended Action | The only workaround is to select the Services button, then Running Applications, and then IPPA service (and possibly Generic Application), and then select Close App.
|
| Release | Release 8.0 |
| Associated CDETS # | None. |