Cisco Unified Communications -- Call Failures

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This information applies to all Cisco Unified Communications System releases.

Because of the differences in equipment and configuration, call failure troubleshooting is divided into two categories:

  • Call failures in a contact center environment
  • Call failures in a general IP telephony small, medium, midmarket or enterprise environment

Have you had experience troubleshooting Cisco Unified Communications equipment? Can you expand on this topic? Please contribute to this wiki and share the tools and techniques you used by sending E-mail to Guidelines for submitting content are available on the About DocWiki pages.

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