Cisco UC320W -- Q and A
1. Q: Does UC320W support third party IP phones other than Cisco SPA300 and SPA500 series IP phones?
A: No, to utilize all the features included in UC 320W, to keep the configuration consistency, and to help the customer achieving a satisfying and smooth communication experience, only SPA300 and SPA500 series phones are supported.
System Set Up and Configuration
Q: How to set the date and time on UC320W
A: UC320W automatically updates its time by Cisco NTP server through Internet connection.
Q: Is UC320W able to add user-defined information before the Caller ID when the Caller uses the Auto Attendant function? (For example, Caller A pushes “1” for sales, and the Callee sees “Sales A” on the display of the phone?)
Q: When blind transferring an incoming call to an external cell phone through SIP or using call forward no answer to a cell phone, will the original Caller ID being displayed?
Q: If I want to try some set ups not documented in the administration guide, other than contacting Cisco Tech Support, are there any sources I can go to?
A: Yes, you can use the Cisco Support Community for UC300 Series to ask questions not too urgent to affect your business. We have experts both from within the company and outside actively providing answers in a timely manner.