Cisco IOS Voice Troubleshooting and Monitoring -- Voice Performance Statistics on Cisco Gateways Configuration Examples
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This article includes the following examples:
- User-Specific Configurations for Call Statistic Collection: Example
- Manually Clearing Statistics: Example
- Collection of Aggregation-Level Statistics: Example
- Memory Usage: Example
- Collection of Statistics Since System Reset: Examples
- Designated Server Group: Example
- Location of the FTP Server: Example
- Maximum File Size for the Syslog Server: Example
- Maximum Duration for Storage: Example
User-Specific Configurations for Call Statistic Collection: Example
The following example shows the user-specific configuration that includes accounting method, time ranges, maximum storage duration, and the archiving of the statistics to an FTP and syslog server:
Router# show running-config | include voice statistics voice statistics accounting method h323-1 pass start-interim-stop voice statistics time-range since-reset voice statistics time-range periodic 5minutes start 00:00 end 00:00 days-of-week daily voice statistics max-storage-duration minute 40 voice statistics push ftp url ftp://sgcp:sgcp@anyone-pc:21//ftp_files voice statistics push syslog max-file-size 4000000000 voice statistics display-format separator new-line voice statistics field-params lost-packet 1000 voice statistics field-params mcd 2 voice statistics field-params packet-jitter 255 voice statistics field-params packet-latency 150
 | Note: | The type of statistics is not shown in a running configuration because the voice statistics type csr command activates only the collection of statistics. If you do not specify a type, both signaling and accounting statistics are collected. |
Manually Clearing Statistics: Example
The following example shows how to clear all of the voice statistics that have been collected:
Router# clear voice statistics csr
The following example verifies the clearing by showing that all of the parameters have been set to zero:
Router# show voice statistics csr since-reset all
Client Type: VCSR
Start Time: 2002-04-25T01:48:12Z End Time: 2002-04-25T01:49:27Z
record_type=gw,trunk_group_id=,voice_port_id=,in_call=0,in_ans=0,in_fail=0,out_c
all=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,
out_pdd=0,in_setup_delay=0,out_setup_delay=0,lost_pkt=0,latency=0,
jitter=0,in_disc_cc_16=0out_disc_cc_16=0
!
record_type=ip,trunk_group_id=,voice_port_id=,in_call=0,in_ans=0,in_fail=0,out_c
all=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,lost_pkt=0,latency=0,jitter=0,in_disc_cc_16=0,
out_disc_cc_16=0
!
record_type=pstn,trunk_group_id=,voice_port_id=,in_call=0,in_ans=0,in_fail=0,out_call=0,
out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,orig_disconn=0,
in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,in_setup_delay=0,
out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=vp,trunk_group_id=,voice_port_id=4/0/0,in_call=0,in_ans=0,in_fail=0,
out_call=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,
out_pdd=0,in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
Client Type: Voice ACCT Stats
Start Time: 2002-04-25T01:48:04Z End Time: 2002-04-25T01:49:30Z
methodlist=h323-1,acc_pass_criteria=0,pstn_in_pass=0,pstn_in_fail=0,pstn_out_pass=0,
pstn_out_fail=0,ip_in_pass=0,ip_in_fail=0,ip_out_pass=0,ip_out_fail=0
Collection of Aggregation-Level Statistics: Example
The following example shows the different levels of signaling statistics that can be collected:
Router# show voice statistics csr since-reset aggregation-level ? all Statistics at all signaling levels gateway Gateway wide ip Voip interface level pstn Telephony interface level trunk-group Trunk group level voice-port Voice-port level
The following example shows the collected statistics:
Router# show voice statistics csr since-reset aggregation-level all
Client Type: VCSR
Start Time: 2002-04-25T01:48:12Z End Time: 2002-04-25T01:50:01Z
record_type=gw,trunk_group_id=12,voice_port_id=1/0,in_call=10,in_ans=10,in_fail=0,
out_call=3,out_ans=0,out_fail=3,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
!
record_type=ip,trunk_group_id=1,voice_port_id=2/0,in_call=1,in_ans=1,in_fail=0
!
record_type=pstn,trunk_group_id=,voice_port_id=,in_call=0,in_ans=0,in_fail=0,out_call=0,
out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,o
!
record_type=vp,trunk_group_id=1,voice_port_id=4/0/0,in_call=0,in_ans=0,in_fail=0,
out_call=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
The following example shows the intervals at which statistics were collected:
Router# show voice statistics interval-tag Current Time: 2002-04-25T01:52:11Z INTERVAL-TAG START TIME END TIME ============== ====================== ====================== 10 2002-04-25T01:10:00Z 2002-04-25T01:15:00Z 11 2002-04-25T01:15:00Z 2002-04-25T01:20:00Z 12 2002-04-25T01:20:00Z 2002-04-25T01:25:00Z 13 2002-04-25T01:25:00Z 2002-04-25T01:30:00Z 14 2002-04-25T01:30:00Z 2002-04-25T01:35:00Z 15 2002-04-25T01:35:00Z 2002-04-25T01:40:00Z 16 2002-04-25T01:40:00Z 2002-04-25T01:45:00Z 17 2002-04-25T01:45:00Z 2002-04-25T01:50:00Z 18 2002-04-25T01:50:00Z 2002-04-25T01:52:11Z
Memory Usage: Example
The following example shows the amount of memory being used for accounting and signaling CSRs by fixed interval and since a reset or reboot. It also shows the estimated memory allocated for future use.
Router# show voice statistics memory-usage csr
*** Voice Call Statistics Record Memory Usage ***
Fixed Interval Option -
CSR size: 136 bytes
Number of CSR per interval: 9
Used memory size (proximate): 0
Estimated future claimed memory size (proximate): 10
Since Reset Option -
CSR size: 136 bytes
Total count of CSR: 9
Used memory size (proximate): 1224
*** Voice Call Statistics Accounting Record Memory Usage ***
Fixed Interval Option -
ACCT REC size: 80 bytes
Number of ACCT REC per interval: 1
Used memory size (proximate): 0
Estimated future claimed memory size (proximate): 25
Since Reset Option -
ACCT REC size: 80 bytes
Total count of ACCT REC: 1
Used memory size (proximate): 80
Collection of Statistics Since System Reset: Examples
This section provides the following examples:
- Example of the show voice statistics csr since-reset accounting all Command
- Example of the show voice statistics csr since-reset aggregation-level all Command
- Example of the show voice statistics csr since-reset aggregation-level gateway Command
- Example of the show voice statistics csr since-reset aggregation-level ip Command
- Example of the show voice statistics csr since-reset aggregation-level pstn Command
- Example of the show voice statistics csr since-reset aggregation-level trunk-group all Command
- Example of the show voice statistics csr since-reset aggregation-level voice-port all Command
Example of the show voice statistics csr since-reset accounting all Command
The following example shows all accounting statistics:
Router# show voice statistics csr since-reset accounting all
Client Type: VCSR
Start Time: 2002-04-25T01:48:12Z End Time:2002-04-25T01:50:01Z
methodlist=h323-1,acc_pass_criteria=1,pstn_in_pass=10,pstn_in_fail=0,pstn_out_pass=10
pstn_out_fail=0,ip_in_pass=15,ip_in_fail=0,ip_out_pass=15,ip_out_fail=0
Example of the show voice statistics csr since-reset aggregation-level all Command
The following example shows all aggregation level statistics:
Router# show voice statistics csr since-reset aggregation-level all
Client Type: VCSR
Start Time: 2002-04-25T01:48:12Z End Time: 2002-04-25T01:50:01Z
record_type=gw,trunk_group_id=1,voice_port_id=2,in_call=120,in_ans=120,in_fail=0
out_call=10,out_ans=10,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,lost_pkt=0,latency=0,jitter=0,in_disc_cc_16=0,
out_disc_cc_16=0
!
record_type=ip,trunk_group_id=2,voice_port_id=3,in_call=120,in_ans=120,in_fail=0
out_call=10,out_ans=10,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,lost_pkt=0,latency=0,jitter=0,in_disc_cc_16=0,
out_disc_cc_16=0
!
record_type=pstn,trunk_group_id=5,voice_port_id=2,in_call=150,in_ans=100,in_fail=50,
out_call=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
Example of the show voice statistics csr since-reset aggregation-level gateway Command
The following example shows the gateway aggregation level statistics:
Router# show voice statistics csr since-reset aggregation-level gateway
Client Type: VCSR
Start Time: 2002-04-25T01:48:12Z End Time: 2002-05-02T21:21:14Z
record_type=gw,trunk_group_id=1,voice_port_id=1,in_call=10,in_ans=10,in_fail=0,out_call=50
out_ans=10,out_fail=40,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,orig_disconn=0,
in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,in_setup_delay=0,
out_setup_delay=0,lost_pkt=0,latency=0,jitter=0,in_disc_cc_16=0,out_disc_cc_16=0
Example of the show voice statistics csr since-reset aggregation-level ip Command
The following example shows the IP aggregation level statistics:
Router# show voice statistics csr since-reset aggregation-level ip
Client Type: VCSR
Start Time: 2002-04-25T01:48:12Z End Time: 2002-05-02T21:21:27Z
record_type=ip,trunk_group_id=1,voice_port_id=1,in_call=10,in_ans=10,in_fail=0,out_call=50
out_ans=10,out_fail=40,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,orig_disconn=0,
in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,in_setup_delay=0,
out_setup_delay=0,lost_pkt=0,latency=0,jitter=0,in_disc_cc_16=0,out_disc_cc_16=0
Example of the show voice statistics csr since-reset aggregation-level pstn Command
The following example shows the PSTN aggregation level statistics:
Router# show voice statistics csr since-reset aggregation-level pstn
Client Type: VCSR
Start Time: 2002-04-25T01:48:12Z End Time: 2002-05-02T21:21:42Z
record_type=pstn,trunk_group_id=1,voice_port_id=1,in_call=10,in_ans=10,in_fail=0,
out_call=50,out_ans=10,out_fail=40,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,lost_pkt=0,latency=0,jitter=0,in_disc_cc_16=0,
out_disc_cc_16=0
Example of the show voice statistics csr since-reset aggregation-level trunk-group all Command
The following example shows the trunk-group aggregation level statistics:
Router# show voice statistics csr since-reset aggregation-level trunk-group all
Client Type: VCSR
Start Time: 2002-04-25T01:48:12Z End Time: 2002-05-02T21:22:08Z
record_type=pstn,trunk_group_id=15,voice_port_id=3,in_call=20,in_ans=20,in_fail=0,
out_call=10,out_ans=10,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=pstn,trunk_group_id=16,voice_port_id=4,in_call=20,in_ans=20,in_fail=0,
out_call=10,out_ans=10,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=pstn,trunk_group_id=17,voice_port_id=5,in_call=20,in_ans=20,in_fail=0,
out_call=10,out_ans=10,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=pstn,trunk_group_id=18,voice_port_id=6,in_call=20,in_ans=20,in_fail=0,
out_call=10,out_ans=10,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
Example of the show voice statistics csr since-reset aggregation-level voice-port all Command
The following example shows the voice-port aggregation level statistics:
Router# show voice statistics csr since-reset aggregation-level voice-port all
Client Type: VCSR
Start Time: 2002-04-25T01:48:12Z End Time: 2002-05-02T21:22:52Z
record_type=vp,trunk_group_id=a,voice_port_id=4/0/0,in_call=22,in_ans=14,in_fail=8,
out_call=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
!
record_type=vp,trunk_group_id=b,voice_port_id=4/0/1,in_call=22,in_ans=14,in_fail=8,
out_call=0,out_ans=0,out_fail=0,in_szre_d=0,out_szre_d=0,in_conn_d=0,out_conn_d=0,
orig_disconn=0,in_ans_abnorm=0,out_ans_abnorm=0,in_mcd=0,out_mcd=0,in_pdd=0,out_pdd=0,
in_setup_delay=0,out_setup_delay=0,in_disc_cc_16=0,out_disc_cc_16=0
Designated Server Group: Example
The following example shows that a designated server group has been configured for a broadcast method list.
Router# show voice statistics | begin aaa group server aaa group server radius billing-grp server 1.6.37.20 auth-port 1645 acct-port 1646 accounting acknowledge broadcast
Location of the FTP Server: Example
The following example shows the location of the FTP server:
Router# show running-config Building configuration... Current configuration : 5444 bytes ! version 12.3 ! voice statistics push ftp url ftp://sgcp:sgcp@abc-pc:21//ftp_files voice statistics push ftp max-file-size 4000000000 !
Maximum File Size for the Syslog Server: Example
The following example shows the maximum file size to be downloaded to the syslog server:
Router# show running-config Building configuration... Current configuration : 5444 bytes ! version 12.3 ! voice statistics push syslog max-msg-size 4000000000
Maximum Duration for Storage: Example
The following configuration example shows a maximum storage of 60 minutes:
Router# show running-config | include voice statistics ! voice statistics max-storage-duration minute 60
