Calls fail with CTIERR TIMEOUT=0x8ccc0001::Cti request timed out
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Calls fail with CTIERR TIMEOUT=0x8ccc0001::Cti request timed out
| Problem Summary | Calls fail with CTIERR TIMEOUT=0x8ccc0001::Cti request timed out. |
|---|---|
| Error Message | CTIERR TIMEOUT=0x8ccc0001::Cti request timed out seen in MIVR logs. |
| Possible Cause | Multicast is not supported for CTI. |
| Recommended Action | Configure the MOH (Music on Hold) for CTI Ports defined in the UCCX server's Call Control Group for Unicast instead of Multicast in CUCM. |
| Release | Release 7.0(1) |
| Associated CDETS # | CSCdp20407, CSCsa89504 |
