Callback button is not green after a callback has been scheduled

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Problem Summary Callback button is not green after a callback has been scheduled.
Error Message N/A
Possible Cause

If Cisco Finesse failovers after scheduling a callback, then the user interface will not indicate that a callback has been scheduled. Hence the callback button is not set to green, but the callback will still occur.

Recommended Action

N/A

Release Release 10.5(1)
Associated CDETS # N/A

Rating: 0.0/5 (0 votes cast)

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