Call Tracing: Tracking the call in Unified CM
|Problem Summary|| If the call was delivered to a Unified CM phone, then the Cisco-Guid appears in the Unified CM logs.
If the call was originated by a Unified CM phone, then you will not find the Cisco-Guid in the Unified CM logs.
|Possible Cause||This is the normal behavior.|
|Recommended Action|| To find the call:
[INBOUND]: Display Name
|Associated CDETS #||None.|