Call Server: Movie Media of Video Micro-Application Cannot be Interrupted
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Movie Media of Video Micro-Application Cannot be Interrupted
| Problem Summary | Note: This tip applies to full video only.
Movie media of video micro-app cannot be interrupted by a DTMF barge-in or when the agent becomes available. |
| Error Message | None. |
| Possible Cause | This can happen if the micro-application movie media only has an audio-stream and does not have any video stream. |
| Recommended Action | In the Network VRU script micro-app configuration, change the Show/Display option in the Configuration to A for audio-only. |
| Release | Release 7.0(2) |
| Associated CDETS # | None. |