| Problem Summary | When the Call Server service is started, the IVR subsystem goes into a Disabled state.
|
| Error Message |
|
| Possible Cause | The Unified CVP license in use is a non-expiring license (no expiration date).
|
| Recommended Action | Use a Unified CVP license that has an expiration date
|
| Release | Release 7.0(2) |
| Associated CDETS # | None. |
| Possible Cause | If the Unified CVP license in use has an expiration date, the Unified CVP Call Server service need to be recycled.
|
| Recommended Action | Recycle the Unified CVP Call Server Service. After recycling, check to see if the IVR subsystem is not in a Disabled state. If it is disabled, the process needs to be repeated a few times.
|
| Release | Release 7.0(2) |
| Associated CDETS # | None. |
