Call Server: CALL Server Cannot Connect to IVP Server
From DocWiki
CALL Server Cannot Connect to IVP Server
| Problem Summary | Note: This tip applies to full video only.
Call Server cannot get a connection to the IVP server. |
| Error Message | The following is seen in the iCONTACT log: 2007-11-16 18:41:09,320 (iContactStartupHandler) - Can not start iContact application server. The following is seen in the Call Server log CVP_7_0_Infrastructure-3-SOCKET_SETUP: Failed getting socket for host: 10.86.129.104 port: 9981 Exception: java.net.ConnectException: Connection refused: connect |
| Possible Cause | The most likely cause is that the iCONTACT XML configuration file has an XML syntax error. |
| Recommended Action | Fix any XML syntax errors in the iCONTACT configuration file and restart the IVP server using the IVP Manager. |
| Release | Release 7.0(2) |
| Associated CDETS # | None. |