| Problem Summary | Callers hear critical error media and “Dialogue Failure Event” errors appear in the Call Server log files.
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| Error Message | None.
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| Possible Cause | If a call reaches the end of ICM script processing without being queued or released, the Unified ICME sends a “Dialogue Failure Event” message to the Call Server. The Call Server, in turn, sends an error message to the H.323 Service.
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| Recommended Action | The author of the script must ensure that each path in the script ends with one of the following Script Editor nodes: Release, Label, Skill Group, or Queue to Skill Group.
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| Release | Release 7.0(2) |
| Associated CDETS # | None. |
