Call Processing: Calls getting rejected after 600 simultaneous calls

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Calls getting rejected after 600 simultaneous calls

Problem Summary Calls getting rejected with 4xx after Concurrent calls reaches 600 for medium OVA and 480 for small OVA.
Error Message Max concurrent calls more than allowed channels
Possible Cause Cisco VVB is receiving more calls than allowed threshold limit.
Recommended Action

1. Go to MIVR logs
2. zgrep "Max concurrent calls more than allowed channels"

Note: Cisco VVB has preventive checks for Maximum threshold concurrent calls.You should not pump more than above specified concurrents calls on Cisco VVB.

Release 11.5
Associated CDETS # NA


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