Call Processing: Call fails in Secured mode due to HTTPS Certificate unavailability
|Problem Summary||If the HTTPS Certificate for Call Server and VXML Server is not uploaded in VVB, then call fails in HTTPS Secured mode.|
|Error Message||MIVR log will display “MIVR-SS_VB: Log: Primary VXML Server Status DOWN” , “MIVR-SS_VB: Log: Backup VXML Server Status DOWN” and “CVP VXML Server is down. Call is dropped.”|
|Possible Cause||HTTPS Certificate is not uploaded on Cisco VVB.|
|Recommended Action|| Upload CA Signed or CVP Self Signed Certificate onto VVB and then try to make a call using HTTPS.
|Associated CDETS #||NA|