Call Processing: Call fails in Secured mode due to HTTPS Certificate unavailability

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Call fails in Secured mode due to HTTPS Certificate unavailability

Problem Summary If the HTTPS Certificate for Call Server and VXML Server is not uploaded in VVB, then call fails in HTTPS Secured mode.
Error Message MIVR log will display “MIVR-SS_VB: Log: Primary VXML Server Status DOWN” , “MIVR-SS_VB: Log: Backup VXML Server Status DOWN” and “CVP VXML Server is down. Call is dropped.”
Possible Cause HTTPS Certificate is not uploaded on Cisco VVB.
Recommended Action Upload CA Signed or CVP Self Signed Certificate onto VVB and then try to make a call using HTTPS.


Release Release 11.0(1)
Associated CDETS # NA


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