CLI command to activate Finesse fails with an Invalid License error

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Problem Summary The CLI command to activate Cisco Finesse fails with the error "Invalid License."
Error Message
Activation FAILED. The deployed license does not include this feature.
Possible Cause

Licenses such as Unified IP-IVR or Unified CCX Standard that do not include Cisco Finesse might have been deployed.

Recommended Action

Cisco Finesse is available with the Cisco Unified CCX Enhanced and the Cisco Unified CCX Premium license packages.

Contact the Cisco TAC team to obtain the above licenses and activate Cisco Finesse.

Release Release 10.0(1)
Associated CDETS # N/A

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